Rene Cardona, a leading expert on the used aircraft market at Duncan
Aviation in Lincoln, Nebraska, said he was honored -- but not surprised -- by
the Aircell 2009 Dealer of the Year award given to Duncan Aviation at Lincoln,
Nebraska for the fourth time. According to Rene Cardona, speaking from his
office in Lincoln, Nebraska, Aircell (a provider of airborne communications)
bases the award on several factors that include customer service, sales
performance as well as technical expertise.
The aircraft service provider Rene Cardona works for in Lincoln, Nebraska, pretty much exemplifies all those factors. After all, Duncan Aviation has some 1,900 employees (including on-call 24/7 aircraft components solutions experts) as well as two complete service facilities: one being where Rene Cardona calls home at Lincoln, Nebraska and the second in Battle Creek, Michigan. Duncan Aviation has further locations throughout the US, says Rene Cardona, including over 20 satellite avionics and seven Rapid Response facilities.
With this kind of service available, Rene Cardona says the receipt of the Aircell Dealer of the Year award for the fourth time is not surprising. Customer feedback that comes into the offices of Rene Cardona’s colleagues is always positive. According to Rene Cardona, private jet owners are extremely pleased with the Aircell internet system, calling it fast and user-friendly. What Rene Cardona and other aviation experts at Nebraska’s Duncan Aviation do is help customers understand how to use the system to promote productivity during travel.
While the Internet at 35,000 feet can certainly make air travel more enjoyable, points out Rene Cardona from his Duncan Aviation desk in Lincoln, Nebraska, most of his buyers are more interested in learning how to use the system for work-related purposes including how to connect with audio, video, and television in flight.
The aircraft service provider Rene Cardona works for in Lincoln, Nebraska, pretty much exemplifies all those factors. After all, Duncan Aviation has some 1,900 employees (including on-call 24/7 aircraft components solutions experts) as well as two complete service facilities: one being where Rene Cardona calls home at Lincoln, Nebraska and the second in Battle Creek, Michigan. Duncan Aviation has further locations throughout the US, says Rene Cardona, including over 20 satellite avionics and seven Rapid Response facilities.
With this kind of service available, Rene Cardona says the receipt of the Aircell Dealer of the Year award for the fourth time is not surprising. Customer feedback that comes into the offices of Rene Cardona’s colleagues is always positive. According to Rene Cardona, private jet owners are extremely pleased with the Aircell internet system, calling it fast and user-friendly. What Rene Cardona and other aviation experts at Nebraska’s Duncan Aviation do is help customers understand how to use the system to promote productivity during travel.
While the Internet at 35,000 feet can certainly make air travel more enjoyable, points out Rene Cardona from his Duncan Aviation desk in Lincoln, Nebraska, most of his buyers are more interested in learning how to use the system for work-related purposes including how to connect with audio, video, and television in flight.